MTN to outsource its Call Centre facilities

  MTN plans to outsource some of its Call Centre facilities in a bid to optimise its operations and enhance customer experience. By Staff Writer “To that end, MTN has adopted a hybrid outsource model which will result in MTN retaining some call centre facilities while others are outsourced to a third party vendor,” the The post MTN to outsource its Call Centre facilities appeared first on TechFinancials.

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